Blackburn Privacy

1. Information Blackburn Collects

Blackburn collects and processes several types of personal information, including:

2. How Blackburn Uses Your Information

Blackburn uses your personal information for the following purposes:

• Blackburn Services (Contract Delivery):
  • Processing and managing Blackburn vehicle rental bookings and agreements. Verifying customer identity and confirming compliance with Blackburn rental criteria. Coordinating vehicle collection and return procedures at Blackburn locations. Processing payments and administering deposits and applicable charges.
• Blackburn Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and Blackburn rental details. Responding to Blackburn inquiries and providing customer support. Notifying you of changes to Blackburn's services or policies.
• Blackburn Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have consented or where Blackburn has a legitimate interest. You can opt out at any time.
• Blackburn Service Improvement (Legitimate Interest):
  • Analyzing website activity to improve Blackburn’s user experience and site functionality. Conducting research to upgrade Blackburn’s vehicle fleet and service offerings.
• Legal Compliance (Blackburn Requirement):
  • Complying with Blackburn's legal, regulatory, and tax requirements. Preventing fraud and maintaining Blackburn's service security. Resolving disputes and enforcing Blackburn's terms and conditions.

3. Data Sharing

Blackburn may share your personal information with:

• Blackburn Providers: Third-party companies that help Blackburn deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually obligated to protect your data.

Blackburn does not sell your personal information to third parties for marketing purposes.

4. Blackburn Security

Blackburn implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, role-based access controls, secure servers, and regular security assessments. However, no internet transmission or electronic storage method is completely secure, and Blackburn cannot guarantee absolute protection of information sent to us, so please exercise care when sharing personal data online.

5. Data Retention — Blackburn

Blackburn retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. Retention periods differ by the type of information and the context in which it is processed.

6. Your Rights at Blackburn

Under UK data protection law, Blackburn recognises the following rights:

• Blackburn Access Rights: Request a copy of the personal information Blackburn holds about you.

To exercise these rights, please contact Blackburn using the details below.

7. Cookies and Monitoring

Blackburn uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and customize content. You can manage your cookie preferences through your browser settings.

8. Blackburn Updates

Blackburn may update this Privacy Policy periodically to reflect changes in its practices or in legal requirements. Updates will be posted on this page with a revised Last Updated date. Please review this policy regularly.

9. Contact Blackburn

For questions about this Privacy Policy or Blackburn's data practices, please contact Blackburn: